Last Updated: 5/10/2023

Introduction

Welcome to http://alexandrarobertscounsellor.co.uk/
I am committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how I collect, use, disclose, and safeguard your information when you interact with my website or services. In this Privacy Policy, I have provided detailed information on when and why I collect your personal information, how I use it, and how I keep it secure. Please read this policy carefully.

​Personal information

What I collect:

• Name and date of birth
• Contact information including email address and telephone number
• Preference for receiving information by email or phone or text
• Browsing history, site preferences etc through the use of cookies. See my cookie policy below.

I use your data to:

• provide requested services to you
• to make a tailored website available to you
• to enable and manage client service interactions with you
• at your request, to contact you electronically or by telephone about service information

Contact & Communication

If you contact me through this website by email, telephone or client contact form, your personal information is kept private and stored securely until a time it is no longer required or has no use. Every effort has been made to ensure a safe and secure form to email me through my client contact form. This website and Alexandra Roberts uses any information submitted by you to provide you with further information about the services I offer or to assist you in answering any questions or queries you may have.

• Your details are not passed on to any third parties and I do not use your personal information for direct marketing purposes.
• Your rights about the data I hold
• You have the right to ask what data I hold about you and to ask for this data to be deleted.

If you wish to exercise any of the above rights, please contact me by email or phone using my contact details below.

Changes to this Privacy Policy

I may update this Privacy Policy from time to time to reflect changes in my practices or for other operational, legal, or regulatory reasons. Please check this page periodically for updates.